CompNXT (“comp|NXT”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains what information we collect, how we use and share it, how long we retain it, and how you can contact us about your privacy.
This policy applies to our website at https://compnxt.com and the services we provide through it.
1. Information We Collect
Depending on how you use comp|NXT, we may collect the following categories of information:
Account information
- Name and business email address
- Phone number, if provided
- Login credentials and account preferences
- Account role and related access information
Business profile information
- Company name and business contact details
- Business address and other profile information you choose to provide
- Company website and relevant business details
Listings and business interactions
- Product information, specifications, descriptions, images and related documents you submit
- RFQ-related information and responses, where these features are available
- Messages, enquiries and other information you exchange through platform features
Technical and usage information
- IP address, browser and device information
- Log data, access times and information about how you use the website
- Cookie and similar technology data, as described in our Cookie Policy
Support communications
- Information you provide when contacting us for assistance, reporting an issue or making a privacy request
We collect information that you provide directly and, where applicable, information generated through your use of the platform.
Please do not submit personal or confidential information that is unnecessary for the intended business purpose.
2. How We Use Information
We use information for purposes such as:
- Creating and managing user accounts
- Providing platform features and maintaining business profiles and product listings
- Enabling relevant buyer–seller interactions and RFQ-related workflows
- Communicating about accounts, platform activity, service updates and support requests
- Maintaining security, preventing misuse and investigating technical issues
- Understanding website usage and improving platform performance, where applicable
- Meeting legal obligations and responding to lawful requests
We use personal information only for purposes that are applicable to the service and permitted by applicable law.
3. How Information Is Shared
We may share information in the following circumstances:
With other platform users: Information included in business profiles, product listings, RFQs or responses may be visible to other users according to the relevant feature, access permissions and your settings.
With service providers: We may use third-party providers for hosting, authentication, email delivery, analytics, security, search and other technical services. These providers may process information on our behalf as necessary to provide their services.
For legal and security purposes: We may disclose information where required by law, in response to valid legal process, or when reasonably necessary to protect the rights, security and integrity of our users, services or business.
Business changes: Information may be transferred as part of a merger, restructuring, acquisition or transfer of business, subject to applicable legal requirements.
We do not sell personal information to third parties. We do not share information for third-party advertising unless our actual practices and applicable law permit it and the required notices and permissions are in place.
4. Cookies and Similar Technologies
We may use cookies and similar technologies to maintain sessions, support security, remember preferences and, where enabled, understand website usage.
For further information about the categories of cookies used and how to manage your choices, please read our Cookie Policy.
5. Data Security
We use appropriate technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration or disclosure.
No method of storing or transmitting information can be guaranteed to be completely secure. We continually assess and improve our safeguards as appropriate to the services we provide.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain accounts and business records, resolve disputes, enforce our agreements and meet applicable legal obligations.
When information is no longer required, we will delete it, anonymise it or securely restrict its further processing where deletion is not immediately possible, such as when information remains in protected backups.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
7. Your Privacy Choices and Rights
Depending on applicable law, you may have rights concerning your personal information, including requesting access to information, correction or updating, deletion, or raising a concern about its use.
You may contact us using the details in the Contact Us section to submit a privacy request. We may need to verify your identity and the authority of anyone making a request on your behalf before responding.
We will handle requests in accordance with applicable law.
8. Third-Party Websites and Services
Our website may contain links to third-party websites or integrate third-party services. Those parties may have their own privacy policies and practices.
We encourage you to review their policies when using their websites or services. This Privacy Policy does not govern websites that we do not operate.
9. Children's Privacy
comp|NXT is a business-oriented platform and is not intended for children. Users should not provide children's personal information through the platform unless there is a lawful and necessary reason to do so.
If you believe that a child has provided personal information to us inappropriately, please contact us so we can assess the situation and take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, information practices or legal obligations. We will update the “Last updated” date when the revised policy is published. Where required by law, we will provide additional notice.
11. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact us:
Company: [Insert full legal entity name]
Email: [Insert monitored privacy/contact email]
Address: [Insert registered business address, where appropriate]
You can also visit our Contact Us page if that page is available.